Shipping & Returns Policy | TOP KNIVES LLC
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Shipping & Returns

Fast U.S. Domestic Shipping from Colorado & New Jersey Warehouses. Hassle-free returns, handled domestically.

Fast Dispatch Guarantee

All orders placed before 2PM EST are shipped the same business day. Orders placed after 2PM EST ship the next business day.

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Shipping Policy

We ship all orders from our U.S. warehouses located in Colorado and New Jersey. This allows us to provide fast domestic shipping times and avoid international delays.

1

Order Placed

Before 2PM EST cutoff

2

Same Day Dispatch

Packed & shipped within 24hrs

3

Delivery

2-5 business days

Shipping Methods

We use USPS First Class and UPS Ground for all domestic shipments. Tracking numbers are provided via email within 24 hours of dispatch.

  • Free Shipping Available on orders over $100 to contiguous U.S. states
  • Standard Shipping $5.95 flat rate for orders under $100 (2-5 business days)
  • Express Shipping $15.95 for UPS 2-Day Air (select locations)
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Returns & Refunds

We accept returns within 30 days of delivery. Unlike overseas dropshipping, returns come back to our Colorado warehouse—not China—so you get faster refunds and lower hassle.

30-Day Return Window

Items must be unused, in original packaging, and in resellable condition. Return shipping is the customer's responsibility unless the item is defective.

  • Easy Process Contact us at yara@top-knives.com to initiate a return. We'll provide a return label (fee deducted from refund) or you can use your own carrier.
  • Inspection & Refund Returns are inspected within 2 business days of receipt. Refunds are processed to original payment method within 3-5 business days.
  • Defective Items If you receive a defective or damaged item, we cover return shipping and offer full refund or replacement—your choice.
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Restrictions & Compliance

We comply with all federal and state regulations regarding knife sales and shipping. Please review the following restrictions before ordering.

  • Age Verification By purchasing, you confirm you are 18 years or older (21+ in some states). We reserve the right to request ID verification.
  • State Restrictions We do not ship automatic knives (switchblades) to states where they are prohibited. Please check your local laws before ordering.
  • No P.O. Boxes Due to carrier restrictions and signature requirements on high-value orders, we cannot ship to P.O. Box addresses.

Questions About Your Order?

Our support team is available Monday through Friday, 9AM to 6PM EST.

Contact Support →
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Email yara@top-knives.com
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WhatsApp +86 180 2388 5060 (Yara)
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Warehouse Colorado & East Coast USA
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